We welcome your questions! Please call or email us for help.
HOURS:
Our online store is open 24/7/365—you can place an order at any time!
Use the tools on our website to size, site, customize, and order your very own BlueBarrel Rainwater Catchment System™. You can also select from our menu of specialty rainwater harvesting accessories.
Need help? Use our contact form below. We're here to assist.
LOCATION:
We are an e-commerce store, serving customers all over the world. All RainKits™, accessories and tools ship directly to you. Recycled barrels are sourced through our nationwide network of participating barrel suppliers. Order through our site to receive a voucher and choose your preferred pickup location.
Email Contact Form:
We answer customer emails same-day or next-business day. If you do not receive a reply within one business day, check your spam filter for an email from "BlueBarrel Customer Service" or give us a call—we're here to help!
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PHONE: (707) 394-5009
Our phone line is staffed Monday - Friday for friendly human assistance by talk or text:*
- Pacific Time: 8:00 am - 5:00 pm
- Mountain Time: 9:00 am - 6:00 pm
- Central Time: 10:00 am - 7:00 pm
- Eastern Time: 11:00 am - 8:00 pm
*Excluding holidays.
Need to reach us outside of these hours? Use the contact form above for a reply by email.