Privacy Policy

I. Welcome!

Welcome! This Privacy Policy ("Privacy Policy") describes the types of Personal Information (defined in Section II.C.1.) that BlueBarrel, LLC ("BlueBarrel" , “we” or “us”) collects, how that information is used, how you manage it and the security safeguards in place.

By visiting BlueBarrel’s online and other outlets, you accept the practices described in this Privacy Statement. From time to time, and without notice, BlueBarrel may modify or amend the terms of this Privacy Statement and reserves the right to do so to uphold our standards. Using BlueBarrel’s online and other outlets after changes to any terms means you also accept those changes.

If you do not agree to the terms of BlueBarrel’s Privacy Policy Statement, please do not use BlueBarrel’s resources and do not supply Personal Information.

PLEASE NOTE: Any information shared with third parties, such as vendors and wholesalers, is only used for limited and specified business purposes. These third parties, who operate independently from BlueBarrel, are not sold information. BlueBarrel does not control those third parties or their business practices. They may engage in other data collection practices or partner with other parties. For questions about third-party privacy practices, contact them directly.

 

II. Information We Collect

This Privacy Policy applies to information collected through BlueBarrel Website www.bluebarrelsystems.com, BlueBarrel apps, BlueBarrel email newsletters and any interactive engagement provided, controlled and maintained by BlueBarrel.

A. Cookies

You can browse our Website and access important information without revealing personally identifiable information (as defined in Section II.C.1.). We do enable "cookies" to improve the experience and this tracks your visit. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables BlueBarrel to record purchases. It cannot be executed as code and it does not deliver viruses. Most browsers initially accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. BlueBarrel uses cookies but this information does not identify you personally.

B. Social Media

When you provide Personal Information through any social media platform, we will comply with the privacy policies of that platform and collect and store only the Personal Information it permits.

C. Personally Identifiable Information and Non-Personal Information

As a visitor to this Website, you can engage in many activities without providing any Personal Information. To order products or engage with BlueBarrel, you may provide certain information about yourself. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may collect two types of information: personally identifiable information and non-personal information. You supply personally identifiable information directly (“Personal Information”); it is information that, as described below, you give when making a purchase, subscribing to email updates, or leaving a review. Non-personal information does not identify you specifically but may provide usage information, for example, location and online use (“Non-Personal Information”).

1. Personally identifiable Information

Personal Information may be necessary to facilitate sales and provide customer service:

(a) Name, address, telephone number and email address

(b) Credit or debit card information

2. Non-Personal Information

In addition, whenever you interact with BlueBarrel, certain information that does not identify you individually may be collected; for example, servers automatically log your location. As a result, the following categories of Non-Personal Information may be collected and stored:

(a) Non-identifiable demographic data, for example, age, gender and zip code

(b) Device information: The computer, browser, mobile device that you use to access BlueBarrel which may include IP address, geolocation, device identifiers, browser, browser language, and other transactional information.

(c) Usage analytics

(d) Operational traffic data and log files, for example visit time, duration, date; software crash reports and linked websites.

This information is collected in aggregate form, without identifying any user individually. This aggregate, non-identifying statistical data is used for statistical analysis, marketing, or similar promotional purposes.

 

III. Information Use

As a practical matter, Personal Information is needed to facilitate BlueBarrel transactions and to improve customer experience. For example, shipping and payment information is necessary for customers to enjoy our products. If we are contacted for support, we request Personal Information to provide the best customer service possible. Some other uses include:

  1. Purchase information/Order fulfillment
  2. Returns and exchanges
  3. Customer assistance
  4. Market research
  5. Email communications, including newsletters, updates and notices
  6. Identity confirmation to prevent fraud or theft
  7. Administrative purposes, such as listing your participation in surveys or promotions
  8. Evaluation and improvement of products and services
  9. Administration and review of service providers and associates

 

IV. When Your Information May Be Shared

BlueBarrel does not provide your Personal Information to third parties for direct marketing purposes. When information may be shared, the third party must maintain the security of your Personal Information and is limited to use only the Personal Information necessary to perform certain functions, for example:

  1. Delivery services for shipping
  2. Service providers for business operations, administration or payment processing
  3. Service providers for advertising, marketing and communications
  4. Law enforcement officials or judicial authorities for matters involving claims of personal or public safety, a search warrant or other legally valid inquiry or order, requests by investigative bodies, in litigation or dispute resolution or as otherwise required by law
  5. Emergency response persons as we determine reasonably necessary to protect and defend rights, property, any of our customers, employees, agents, or users.
  6. Fraud protection
  7. Debt collection

 

V. Your Choices and Control of Personal Information

BlueBarrel recognizes and appreciates the importance of responsible collection and use of information. Without your consent, BlueBarrel will not communicate promotions for products or services. If necessary, BlueBarrel will send update notices regarding, and limited to, the products or services.

A. Preferences / Unsubscribing

BlueBarrel email registrations require a double-opt-in process: Users must first affirmatively check a box and provide an email address before receiving a confirmation link via email to complete the process. These preferences may be updated at any time by unsubscribing to promotional emails or by contacting us (see Section IX).

B. California Residents: Information Sharing Disclosure Requests

California residents have the right to request Information-Sharing Disclosures that identifies third parties with whom BlueBarrel has shared Personal Information. To do so, please contact us (see Section IX).

We will respond to your request for an Information-Sharing Disclosure within 45 days.

 

VI. Protection of Your Personal Information

Personal information is stored on a secure server and only accessible to select BlueBarrel personnel. We maintain administrative, technical and physical safeguards designed to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. No location or measure is 100% secure though, so when possible, we advise third parties to also take comparable steps to protect that security.

A. User Base: Minimum Age

The many positive environmental contributions of rain collection should be studied by all generations however, like any online activity, children should visit websites with the supervision of an adult. BlueBarrel Websites and apps and any interactive features are not intended or designed for users under the age of 13. We do not collect Personal Information from any person we know to be under the age of 13. Anyone under the age of 13 should not send any Personal Information to us.

B. User Base: International

BlueBarrel’s Website is hosted in the United States of America and is subject to U.S. state and federal law. If you access this Website from other jurisdictions, be advised that your Personal Information is being transferred to BlueBarrel in the United States and, by using our Website, you consent to that transfer and use of your Personal Information in accordance with this Privacy Policy.

You also agree to abide by the applicable laws of applicable states and U.S. federal law concerning your use of the Website and your agreements with us. US privacy laws may not be as protective as those in your location. BlueBarrel may transfer personal data pursuant to your consent or when it is necessary for the fulfillment of your order or to communicate about an order.

Any persons accessing our Website from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure, different from those of the jurisdictions mentioned above may only use the Website in a manner lawful in their jurisdiction. If you cannot consent to the application of U.S law consistent with this Privacy Statement or if use the Website would be unlawful in your jurisdiction, do not use the Website.

C. Secure Shopping

Order information made through BlueBarrel Websites and apps, including card number and delivery address, is transmitted through the Internet using SSL technology, which encrypts order information before transmitting it to a secure server. This is designed to prevent others from collecting Personal Information. If your web browser or device cannot support this level of security, you will not be able to order products through the BlueBarrel Websites and apps. Nearly all current internet browsers and devices can support a secure connection. Visit your browser or device’s website to download a current version.

 

VII. Reviews

BlueBarrel strives to have happy customers and is grateful for positive reviews! Reviews and pictures may be featured on the Website, newsletters, social media sites and in marketing materials. In addition, such postings may be linked to other websites or appear in searches executed on the topic of your review. If you would like the reviews or pictures edited, contact us.

For reviews on other websites: Please be careful when voluntarily disclosing information on other web pages or social media portals. Information posted on other websites can be collected and used by others.

For reviews or posts related to BlueBarrel: YOU ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM THEIR VOLUNTARY DISCLOSURE OF PERSONALLY IDENTIFIABLE INFORMATION.

 

VIII. How Long We Keep Your Information

BlueBarrel processes and stores data only for the period necessary to achieve the business and/or legal purposes of the storage (such as for tax reporting and recordkeeping), or as permitted by law. The criteria used to determine the period of storage of data is the respective statutory retention period or the time necessary to achieve the business purposes for which the data was collected.

 

IX. Privacy-related Inquiries

BlueBarrel takes your privacy concerns seriously. If you have questions in regard to this Privacy Policy, with respect to Personal Information or wish to request changes, please write us and describe in as much detail as possible the nature of your inquiry:

Subject Line: [Please describe request]

E-Mail: policy@bluebarrelsystems.com
Ph: (707) 394-5009

BlueBarrel reserves the right to verify your identity and your authority to review Personal Information prior to releasing any Personal Information.

Thank you!

 

Updated: January 20, 2021

We’re still here for you.

We’ve all been through a lot lately. BlueBarrel is still here for you and able to serve you at full capacity:

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Notice of price increase:

We know, we know… you’re sick of hearing it: Due to supply chain challenges, we expect prices on many of our products to increase before the end of the year. We still pride ourselves in offering the most affordable professionally-designed rainwater catchment system on the market. Find details in our online store. 

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